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Fire & Water - Cleanup & Restoration

5 Important Questions To Ask When Choosing The Right Restoration Contractor

2/26/2021 (Permalink)

Restoration contractors drying property after water damage Contact the restoration contractors at SERVPRO!

Not all restoration companies are the same.

Have you recently undergone water damage at your property? To be safe from getting the run around from many restoration contractors, there are specific questions you can ask for picking out the perfect restoration contractor for services. In order to get long term results, your service provider must be detail-oriented and certified. Your main goal should be to hire a company that can quickly repair the damaged area of concern and get rid of the source of the problem to avoid a future loss.

The following questions are designed to aid you in picking out the perfect service for water restoration:

Is the restoration contractor qualified?

You need to be well aware that many contractors take as many jobs as they possibly can. They hold making money and their business profit margins at a greater value than delivering high-quality work. 

Ensure that your restoration contractor is the best at their job and are reliable. 

Please do your homework about them beforehand. Carefully examine customers’ past experiences with them. Look at their portfolios, paying attention to testimonials and reviews from past clients. You can also go further ahead by requesting a customer list of references so that you can get in touch with them directly. Every contractor works differently, and you ought to always pick out the best company for your home or business water damage repairs.

Can the restoration contractor handle all of the repairs? 

Just like any other service provider business, every company that delivers restoration services may not be able to cater to every issue regarding your home insurance claim. Some restoration vendors may only have expertise in water cleanup or fire mitigation services; some might only deal with mold remediation. To ensure the best possible experience, try working with a provider that deals with everything restoration related, from beginning to end. Let us dive into common circumstances a homeowner would find themselves in:

Roof Leaks

Several situations, sometimes natural, sometimes not, can deteriorate a roof. Your water restoration contractor must be capable enough to diagnose and spot the exact source from where the penetration of water is happening. Repairing the problems would include:

  • Finding the intrusion of water and take care of the leaking roof
  • Inspecting for damage in walls, floors, or ceilings and take care of any repairs 
  • Mold remediation services
  • Re-insulating walls, floors, and ceilings
  • Drywall repairs

When faced with water damage, you should get in touch with a provider familiar with the process and service of remediation. The restoration contractor should also be capable enough to carry out the repairs for home construction efficiently.

Pipe Bursts

A common result of the freezing temperatures can cause a pipe to freeze cold and burst. A pipe burst can result in a home being left with a flood. Pipe burst damages can be massive if they are not looked noticed quickly. Additionally, if the water leak managed to occur on a

the upper story of the house, the restoration damage will be much worse.

Once again, the contractor must have a tight grasp of the following services.

  • Repairing the pipes that might be broken 
  • Inspect for damage to the structure of the home and make required repairs
  • Re-insulate all ceilings and walls 
  • Replace and repair drywall

The repairing process starts by first diagnosing, then mitigating the water intrusion immediately. You will want to hire a contractor that is available 24/7 and has expertise in all the services mentioned. In case of a pipe breaking, the 24/7 available contractor can show up immediately, decreasing the repairs’ cost.

Is the restoration contractor within budget? 

We are well aware that sudden expenses are stressful. One might need to take out money from a savings account. The best-case scenario is that your insurance company will handle the cost. The restoration contractor you choose should have experience working with insurance claims to ensure you get what you desire.

Does the water restoration vendor know mold remediation?

It is possible that the water damage claim will require mold remediation. However, if mold remediation is required, it should be ensured to be done thoroughly. Things will continue to get worse if the restoration contractor is not competent enough to diagnose the origin or fails to remove the mold growth effectively.

It is best to ensure that the restoration contractor you choose has experience dealing with a mold infestation. An IICRC certified mold specialist will know the meat remediation practices so that the mold is not exposed to any other areas of the property. 

Is the restoration company detailed-oriented?

Getting repairs to your home or business requires top quality service. The company hired to perform the job for you must be very detail-oriented. The restoration service should ensure that all risks are eliminated.

Hire the restoration professionals at SERVPRO

The professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties have all the qualifications and certifications. SERVPRO will deliver detailed-oriented work no matter what kind of restoration services you may need. SERVPRO is a preferred insurance vendor known to provide high-quality work “Like it never even happened.”

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